At Fashionfinity, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free return and refund process. Please review our return and refund policy below for more details.

Returns

We offer a 15-day return window from the date of delivery. If you are not satisfied with your purchase, you may return it within 15 days for a full refund, provided the item meets the following conditions:

• The item must be in its original condition.
• To initiate a return, please contact our customer service team at contact@fashionfinity.com with your order number and reason for return. Our team will provide you with return instructions and a return shipping address.

Refunds

Once we receive your returned item and it passes our inspection, we will process your refund within 3 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges

If you would like to exchange your item for a different size, color, or style, please contact us within the 15-day return window. We will provide instructions on how to return your original item and ship out the replacement item as soon as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide a prepaid shipping label for the return and offer you a full refund or exchange, depending on your preference.

Contact Us

If you have any questions about our return and refund policy or need assistance with your return, please contact us at contact@fashionfinity.com. We’re here to help and ensure you have a positive shopping experience with Fashionfinity.